General Manager

Friendly Stranger Holdings Corp.


About Us

Established in 1994, Friendly Stranger is Canada’s most iconic cannabis culture shop that is widely revered for its friendly and knowledgeable service.  Friendly Stranger has been a champion of cannabis devoted to activism, community and culture. We promote the environmental and economic benefits of all forms of cannabis while fostering a welcoming and open spirit. The soul of Friendly Stranger is a community brought together by a shared belief that grows with every new face that walks through our doors. Our mission is to connect Canadians through cannabis, to educate and inspire a community of togetherness, to befriend the world one stranger at a time.

In 2018, after an initial investment from Green Acre Capital, Friendly Stranger Holdings Corp (FSHC) announced an expansion to open retail locations across the country.  In 2019, FSHC acquired Happy Dayz; with this merger, FSHC now operates 10 retail locations in Ontario. We are excited to expand our leadership team in Ontario!

General Manager - Friendly Stranger Holdings Corp.

The General Manager at Friendly Stranger is accountable for the communication and execution of the corporate vision, store events, community partnership support, local marketing and traffic drivers.

The incumbent will develop and execute change management strategy that supports the corporate vision and the transformation period from accessories to full licensed cannabis retail. The General Manager is responsible for managing operational store activities that include: 

  • Championing teams to foster a progressive, energetic and collaborative team environment
  • Guiding and developing team members to exceed in their role
  • Ensuring quality and consistency of service delivery
  • Adhering to regulatory protocols at all levels of operation
  • Communicating with team members in supervisory roles to plan work schedules
  • Participating in audits and collaborating with government inspectors to maintain regulatory adherence
  • Staying on trend of new and existing technologies in the cannabis accessories space 
3-5 years in a managerial capacity running a high volume/high traffic retail store
Proven track record of strong, established business relationships with key suppliers, clients, business associates and stakeholders
Ability to motivate, inspire, and coach employees
Experience prioritizing tasks and setting action plans to achieve business targets
Ability to monitor workloads and create a safe and productive team atmosphere
Strategic thinking and analytic problem solver
Advanced knowledge of MS Office and/or Google Docs
3-5 years in pharmaceutical or cannabis industry a plus
Experience with opening a new retail store an asset
Bachelor’s degree or diploma in Commerce

CannSell certification
Retail Manager License required
Successful completion of a Criminal background check
Must be flexible to work evenings and weekends as required
Must be a minimum age of 19 years old to work in the Cannabis industry